An investor I recently spoke with stated, “I look at a company’s website and ask, would anyone care if this company went away? If the answer is no, I go on to the next thing.”
As a strategist I ask, “Has your company uniquely positioned itself in the market, and does that positioning align to your company’s mission, vision, and values?”
If the answer is “yes” to both questions above, then find ways – beyond sales – to validate that your customers feel the same way. If your customers aren’t reflecting your messaging (based on your insights about them), you’d better quickly change the conversation.